Head of Operational Service Support
What does your job involve?
As Head of Operational Service Support, I am responsible for Operational Policy, Health & Safety, Fleet, Equipment & Stores, and Training.
When did you start working for the Service?
I started my career in the fire service in 2003 with Wiltshire Fire Brigade. In 2006, I joined Hereford & Worcester Fire and Rescue Service in their Urban Search & Rescue team based at Droitwich. Since then, I have worked at various stations and in a number of roles across the organisation. I headed up the Community Risk department in 2013, moving to the Operational Assurance, Performance & Information department in 2016, and to South District Command in December 2019 prior to commencing my current role in August 2020.
Why do you like working for HWFRS?
After leaving college in 1990 I started a career as a civil engineer. Having joined the fire and rescue service some 13 years later I enjoy working with people who, like engineers, solve problems and pride themselves on delivering an excellent service to the communities of Herefordshire and Worcestershire. I also enjoy the mix of staff we have and believe that the diverse make-up helps deliver a superb service to the public.
What interests do you have outside of work?
Outside of work, I enjoy spending time with my family, and watching professional rugby. I am the vice president of the Midlands Branch of the Institution of Fire Engineers, and I am currently working on my application to gain Chartered Engineer status. I also volunteer at a local FE college to promote STEM (Science, Technology, Engineering and Maths) subjects.