In addition to fighting fires, the Service is called on to attend road traffic collisions, chemical spillages, floods, animal rescues and many other emergencies.
Whatever the incident, Fire Control operators need to keep in touch with the firefighters at the scene and with other personnel involved at the scene or elsewhere. Fire Control operators will also respond if frontline staff demand additional information or when extra resources and specialised equipment are required.
Depending on the incident, there may also be a need to liaise with other agencies and emergency services. A range of administrative tasks are undertaken by Fire Control, including monitoring activity levels and updating information.
The Fire Control team provides cover 24 hours a day, 365 days a year, working two 12 hour shifts a day.
For recruitment information visit our Join us section.