Jump to main content

Keith Chance

Home » About us » The Fire Service » Service structure » Keith Chance

Keith ChanceKeith chance

Head of Operations

What does your job involve?

As Head of Operations, I am responsible for operational service delivery through the three districts and the 27 fire stations in the Service. My role is to provide leadership for the operational service delivery team and the line management of the three District Commanders to deliver the firefighting, rescue and preventative services across the two counties.

When did you start working for the Service?

I joined HWFRS in 1992 and was initially based at Worcester Fire Station but have since worked across the organisation in a variety of roles. Working in all three districts and in various support departments has given me a unique perspective on the Service, as has living in both counties.

Why do you like working for HWFRS?

One of the main reasons I like working for HWFRS is that despite being a relatively small FRS we maintain a good reputation and consistently deliver an excellent service.

What interests do you have outside of work?

I have two young children which keep me busy outside of work but when the opportunities arise I enjoy cycling, mountain walking and travel.