Operational Logistics team praised for their exceptional work
The Operational Logistics Department of Hereford & Worcester Fire and Rescue Service has been acknowledged for its exceptional work during 2020 by Chief Fire Officer Nathan Travis, in particular their support to the Service during the Spring flooding and throughout the pandemic.
And two of its key staff members, Paula Robinson and Teresa O’Neill, have been singled out for special praise.
As well as delivering their usual vital functions, the Operational Logistics Department also researched, procured and delivered PPE, controlling stock to ensure that PPE was available at all times across the Service.
They also ensured that servicing and maintenance of fleet and equipment was carried out during a very busy time, working flexibly to ensure that their and others’ safety was maintained.
Several staff members were also trained in the fitting of face masks and volunteered their time and expertise to help support the NHS and care-home workers across the two counties to ensure that their PPE was fit for purpose.
During the large scale flooding in February 2020, Paula Robinson was the only mechanic on call, a role she had only recently qualified to undertake.
Paula was responsible for ensuring vehicles were recovered, replaced and delivered through the flooding while still responding to breakdowns at a time when road closures and diversions added to the difficulties. At one point she put in a 21-hour shift.
When availability of appropriate PPE was a concern early in the pandemic and the task of obtaining it often challenging, Teresa O’Neill took on the task in addition to fulfilling her role as the Service’s Business Support manager, demonstrating flexibility and commitment to the Service’s response.
The Operational Logistics Department, Paula Robinson and Teresa O’Neill have all received a Letter of Congratulations from the Chief Fire Officer.
“It’s fantastic to recognise the contribution that our Operational Logistics department has made during a hugely busy and very pressurized period,” said CFO Travis.
“Both Paula Robinson and Teresa O’Neill went well beyond their normal duties to demonstrate their commitment to the Service and to their communities. They are especially worthy of our recognition.”