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Home » News & Events » 2010 » November » Burst pipe warning following flood at Kidderminster store

Burst pipe warning following flood at Kidderminster store

Hereford & Worcester Fire and Rescue Service (HWFRS) are encouraging homes and businesses across the two counties to double check that pipes are fully insulated after a Kidderminster store was flooded yesterday afternoon (Sunday 28 November) when a water pipe froze and burst.

One fire appliance from Kidderminster plus the Environmental Protection Unit (EPU) from Stourport attended the Vicar Street store following an alert from staff just after 5.20pm.

Crew Manager Tony Wilks from Kidderminster explained: "Due to the very cold weather conditions over the weekend, a water pipe on the roof of the building had frozen then burst, filling the roof space with water which then cascaded down into the shop floor below it, flooding the electrics in the process.

"Firefighters were able to isolate the electricity and water supply and then used an aspirator from the EPU to help syphon water from the premises. We also worked alongside staff at the store to help salvage stock.

"Clearly a flood incident of this nature can be very disruptive and costly for business, particularly in the busy period just before Christmas and we are keen to encourage everyone to do what they can to prevent pipes freezing and bursting, especially with the cold snap set to continue."

He recommended that all pipes are insulated and that people know what to do should a pipe burst, whether at home or at work. This includes knowing where the stop tap is and turning off both the water and the electrics in an emergency.