Your Fire Service

Hereford & Worcester Fire and Rescue Service has 27 Fire Stations strategically located across the two counties. The Service has five wholetime Stations based in the cities of Hereford, Worcester and the three towns of Kidderminster, Bromsgrove and Redditch. It also operates three day-crewed Stations in the Worcestershire towns of Malvern, Droitwich and Evesham.

The remaining Stations all operate the retained duty system, and are utilised mainly in Herefordshire, with 12 out of the 19 Retained Stations located there.

The Fire and Rescue Service has 340 full time operational staff, 381 retained Firefighters and officers, 29 Fire Control staff and 130 support staff. We also host one of 20 national Urban Search and Rescue specialist units.

The Service attends approximately 9,000 emergency incidents each year. The majority of calls for assistance are to fires, road traffic collisions and alerts from automatic alarm systems. In our area in particular, there are also calls for rope rescues, for grass fires in open areas, and to assist when floods strike. We have highly trained specialist teams to deal with these specific types of emergencies.

Our long term vision is ‘making Herefordshire and Worcestershire safer from fire and other hazards and to improve community well-being'.