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Safe and Well referral

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Working together to save more lives

In view of the Government’s current advice around Coronavirus, Hereford & Worcester Fire and Rescue Service are risk assessing all requests for Safe and Well Checks and are currently only carrying out visits to those individuals in the community who are most vulnerable to fire.

This may mean that visits take longer to be arranged or that occupiers are offered advice over the telephone as an alternative, so that fire safety concerns can be discussed.

When making a referral, we ask that partner agencies provide us with detailed information about any risks in the property and if the occupier/s has working smoke alarms so we can prioritise the most urgent referrals.

Hereford & Worcester Fire and Rescue Service work in partnership with other agencies to target the most vulnerable people within our areas. A free Safe and Well Check can be carried out for the more vulnerable such as the elderly, people living alone and those with reduced mobility.

What is a Safe and Well Check?

The visit includes a home safety check to help reduce the risk of fire in the home, including the checking and fitting of smoke alarms where required. This includes alarms suitable for those with a hearing impairment and giving advice on a fire escape plan.

It will also identify any health and care needs that require signposting to local services to help ensure safety and wellbeing.

A Safe and Well Check maximises the opportunity to help individuals stay safe and independent and includes advice on the following:

  • Fire safety in the home
  • Falls prevention
  • Winter Warmth
  • Social Isolation and loneliness
  • Crime prevention
  • Smoking

Who do we visit?

We offer a Safe and Well Check to the most vulnerable people in our community. The following is a list of vulnerabilities that may indicate a person is at more risk of harm from fire:

  • Over 70 years of age
  • Lives alone
  • Has a physical or learning disability
  • Has a cognitive impairment
  • Has hearing or sight impairment
  • Is known to be substance or alcohol dependent
  • Those who have had a previous fire
  • Single parents with children under 5 years of age
  • Have no working smoke alarms
  • Is a smoker and displays signs of carelessness – burn marks
  • Hoarding or high levels of clutter

If you would like to refer a client for a Safe and Well Check, please complete a referral form

Safe and well referral form button

If you would like further information on the check, please contact:

Community Risk Team