139 05 25 – Recruitment Practices (May 2025)

Date of Request

07/05/25

Request

Dear Sir/Madam,

I am writing to request the following information under the Freedom of Information Act 2000 regarding your organisation’s recruitment practices:

  1. Do you use recruitment agencies to source temporary and/or permanent staff?
    • If so, which roles or departments are typically covered?
  2. Which procurement framework(s) do you currently use to engage recruitment agencies?
    • Examples: CCS RM6229, CCS RM6277, ESPO MSTAR, local authority agreements, etc.
  3. Are you currently working with a Managed Service Provider (MSP) or Neutral Vendor for recruitment?
    • If yes, please provide the name of the provider and contract expiry/renewal date.
  4. When is your current recruitment supply arrangement due for renewal or review?
  5. Is there a named contact (or job title) responsible for agency recruitment and procurement within your organisation?

Please provide this information in digital format. If any part of this request is unclear or would benefit from refinement, I would be happy to assist.

Thank you for your time and support. I look forward to your response within the statutory 20 working days.

Yours sincerely,

Response

Hi

We thank you for your request for information, which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000

The Service can confirm that the information that you have requested is held and detailed below:

  1. Do you use recruitment agencies to source temporary and/or permanent staff?
    • If so, which roles or departments are typically covered?

We may on occasions use an agency for temporary, short term, staffing needs. This is infrequent however. The roles are typically office based, for example an Administrator.

  1. Which procurement framework(s) do you currently use to engage recruitment agencies?
    • Examples: CCS RM6229, CCS RM6277, ESPO MSTAR, local authority agreements, etc.

We do not use a procurement framework.

  1. Are you currently working with a Managed Service Provider (MSP) or Neutral Vendor for recruitment?
    • If yes, please provide the name of the provider and contract expiry/renewal date.

No

  1. When is your current recruitment supply arrangement due for renewal or review?

N/A. We do not have one.

  1. Is there a named contact (or job title) responsible for agency recruitment and procurement within your organisation?

We have a Resourcing team. The contact email for this team to be used for enquires would be recruitment@hwfire.org.uk

If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk. In any such communication please include the reference number assigned (see Subject).

Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk.

Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk

Thank you for your request for information.

Kind regards,

Information Governance Team