162 06 23 – All Incident Responses 2009-2022 (June 2023)

Date of Request

June 23


To whom it may concern,

I would like to request the following information:

A list of events that the Hereford and Worcester Fire Service has responded to throughout the County of Herefordshire between 1st January 2008 and 31st December 2022, including:

  • Date (day, month, year)
  • Location
  • Fire Service/Crew that responded.
  • Type of event (fire, flood etc.)
  • Number of appliances that attended

If the following details are available, I would also like to request data on:

  • The actions taken by the fire service
  • A brief description of the incident
  • Any casualties or injuries
  • Any damages to environment or infrastructure
  • Any costs incurred

I would prefer this information provided in an Excel document, CSV file, or similar.

Please do not hesitate to contact me at morgan.roberts@swm.org.uk for any clarification.

Kind regards,


Dear X,

Thank you for your request for incident information which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.

The Service can confirm the requested incident information is held partially. Please find the incident summary file attached; the period used for this analysis was from the 01/04/2009 to the 31/12/2022.

The incident report is not intended to be a line by line account of the incident but a report collated for statistical purposes produced for the Home Office detailing our attendance and initial impressions by the officer in charge. Details of the Incident Commander’s initial impressions are selected from a limited range of options available, which may or may not cover the exact circumstances of each case. This information is included within the report but it should be noted that the information is not based on a detailed investigation and should not be relied upon as evidence.

If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk In any such communication please include the reference number assigned (see above).

Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk

Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk

Thank you for your request for information.

Kind regards,

Information Governance Team

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