Date of Request
22/07/25
Request
Dear FOI Officer,
I am writing to request the following information under the Freedom of Information Act 2000 regarding your organisation’s mobile phone contract(s).
If your organisation uses more than one provider, please provide a breakdown for each provider individually.
I am aware that similar requests may have been submitted previously, but I would appreciate the most recent and up-to-date information available as of today’s date.
1. Network Provider(s)
Please confirm the name(s) of the current mobile network provider(s) (e.g. EE, Vodafone, O2/Telefonica, Three).
2. Annual Average Spend
Please provide the annual average spend for each mobile network provider. If a new contract has been awarded recently, an estimated annual spend is sufficient.
3. Number of Connections
Please provide the total number of mobile connections, broken down by:
- Voice-only devices
- Voice and data devices
- Data-only devices
4. Contract Duration
Please confirm the length of each contract and whether any extension options are included.
5. Contract Start Date
Please provide the actual contract start date(s) for each provider. (Please do not include the framework start date unless it is also the date of the signed agreement.)
6. Contract Expiry Date
Please confirm the expiry date(s) of the current agreement(s). If the contract is rolling, please specify.
7. Contract Review Date
Please indicate when the organisation intends to review or retender the mobile phone contract(s).
8. Responsible Officer
Please provide the name, job title, direct phone number and email address of the individual(s) responsible for managing this contract.
If full contact details cannot be disclosed, the job title will suffice.
If the service was purchased through a procurement framework, please also provide the name of the framework and its reference number.
9. Managed Service Provider (if applicable)
If the mobile phone services are managed via a third-party provider, please confirm the name of the network provider, the number of connections, and the name/job title of the person responsible internally.
10. Aggregation
Is this mobile phone contract part of a wider aggregation exercise with other organisations? If so, please specify.
11. Current Tendering or Future Plans
If the current contract has expired or is operating on a rolling basis, please confirm the organisation’s intentions moving forward.
If your organisation is currently out to tender, please provide the anticipated award date and any available details.
12. Recent Contract Award (if applicable)
If this contract was awarded within the past three months, please provide the shortlist of suppliers who submitted bids.
I would be grateful if the information could be provided in a structured format such as Word, Excel or PDF.
Thank you for your time and assistance.
Kind regards,
Response
Good Afternoon
Thank you for your request for information which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.
The Service can advise that the information is held and is as below:
1. Network Provider(s)
Please confirm the name(s) of the current mobile network provider(s) (e.g. EE, Vodafone, O2/Telefonica, Three).]
- EE
- Vodaphone
- Manx
2. Annual Average Spend
Please provide the annual average spend for each mobile network provider. If a new contract has been awarded recently, an estimated annual spend is sufficient.
- EE Average Annual Spend £3,780.00
- Vodafone Average Annual Spend £6,900.00
- Manx Average Annual Spend £15,160.00
3. Number of Connections
Please provide the total number of mobile connections, broken down by:
- Voice and data devices EE X 138
- Voice and data devices Vodaphone X 251
- Voice and Data devices Manx X 104
4. Contract Duration
Please confirm the length of each contract and whether any extension options are included.
- EE 24 Months +1+1
- Vodaphone 24 months +1
5. Contract Start Date
Please provide the actual contract start date(s) for each provider. (Please do not include the framework start date unless it is also the date of the signed agreement.)
- EE 01/02/2025
- Vodaphone 24 months +1 01/02/2024
6. Contract Expiry Date
Please confirm the expiry date(s) of the current agreement(s). If the contract is rolling, please specify.
- EE 31/01/2029
- Vodaphone 24 months +1 31/01/2028
7. Contract Review Date
Please indicate when the organisation intends to review or retender the mobile phone contract(s).
24 months
8. Responsible Officer
Please provide the name, job title, direct phone number and email address of the individual(s) responsible for managing this contract.
If full contact details cannot be disclosed, the job title will suffice.
Head of ICT
If the service was purchased through a procurement framework, please also provide the name of the framework and its reference number.
Direct Purchase Crown Commercial Ref: 040937
9. Managed Service Provider (if applicable)
If the mobile phone services are managed via a third-party provider, please confirm the name of the network provider, the number of connections, and the name/job title of the person responsible internally.
N/A
10. Aggregation
Is this mobile phone contract part of a wider aggregation exercise with other organisations? If so, please specify.
N/A
11. Current Tendering or Future Plans
If the current contract has expired or is operating on a rolling basis, please confirm the organisation’s intentions moving forward.
If your organisation is currently out to tender, please provide the anticipated award date and any available details.
Will look to review/renew at the end of the contract period
12. Recent Contract Award (if applicable)
If this contract was awarded within the past three months, please provide the shortlist of suppliers who submitted bids.
N/A
If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk
In any such communication please include the reference number assigned (see above).
Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints.
Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk
Kind regards,
Information Governance Team