Date of Request
18/08/2025
Request
Dear Hereford and Worcester Fire and Rescue Service,
I am writing to request information under the Freedom of Information Act 2000. I would like to obtain data on the number of fire call outs that your fire service has received.
To assist with the efficient processing of this request, I would be grateful if you could provide the following information covering 1st August 2024 – 31st July 2025:
1. The total number of call outs, broken down by month 2. The incident category (e.g. Special service, fire, false alarm) 3. The property category that the call out was made to (e.g. dwelling, outdoors, vehicle, non-residential) 4. The property type that the call out was made do (e.g. house, car, office, restaurant, hospital) 5. The cause of fire (e.g. cooking appliance, tumble dryer, candle)
I would prefer to receive the information in electronic format, preferably as a CSV or Excel spreadsheet. If this is not possible, please provide the information in the most accessible format available.
I understand that you are required to respond to this request within 20 working days. If you need any clarification regarding this request, please do not hesitate to contact me.
Thank you for your time and assistance.
Yours faithfully,
Response
Good Morning
Thank you for your request for information which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.
The Service can advise that the information is held and is as per the attached document.
If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk
In any such communication please include the reference number assigned (see above).
Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints.
Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk
Kind regards
Information Governance Team