279 09 25 – Fleet Maintenance & Glass Replacement (September 2025)

Date of Request

05/09/2025

Request

Hi

Please provide the name, job title, email address, and phone number of the person(s) responsible for procurement or contracts for vehicle fleet maintenance and / or vehicle glass replacement?

Please can you advise the number of cars, LCV’s and HGV’s on your fleet?

Please also provide the annual volume of glass items that you; replace or repair, and also the number of ADAS recalibrations that you undertake each year?

Please provide the £ value that you spent on vehicle glass replacement, repair and recalibration over the past 12 months?

Please can you advise when you will be looking to go to tender for vehicle glass replacement, repair and recalibration services?

Kind Regards

Response

Hi

We thank you for your request for information, which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000

The Service can confirm that the information that you have requested is held and can be found below:

Please provide the name, job title, email address, and phone number of the person(s) responsible for procurement or contracts for vehicle fleet maintenance and / or vehicle glass replacement?  We do not provide details of those responsible for procurement or contracts. Our procurement hub can be accessed here.

Please can you advise the number of cars, LCV’s and HGV’s on your fleet? 50 HGV, 14 Specials, 65 cars / vans, 36 Volvo

Please also provide the annual volume of glass items that you; replace or repair, and also the number of ADAS recalibrations that you undertake each year? 6 replacements, 2 repairs

Please provide the £ value that you spent on vehicle glass replacement, repair and recalibration over the past 12 months? £5,175

Please can you advise when you will be looking to go to tender for vehicle glass replacement, repair and recalibration services? 12-18 months

If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk. In any such communication please include the reference number assigned (see Subject).

Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk.

Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk

Thank you for your request for information.

Kind regards

Information Governance Team