307 12 23 – Electrical Hazard Fires – December 2020-2023 (December 2023)

Date of Request

December 23


Hi there,

I am writing to you under the Freedom of Information Act 2000 to request the following information from Hereford Fire & Rescue Service.

Please could you list all of the call outs made to domestic homes and businesses due to fires related to electrical hazards between December 2020 – 1st December 2023. Please may I request that information follow the below outline:

  1. Call out number
  2. Date of call out e.g. 16 June 2023 or 16/06/23
  3. Category/cause of emergency e.g. fire caused by portable heater, electrical shock etc. Or equivalent breakdown
  4. Related to electrics (Yes/No) – please specify if the incident was related to electricity/electrical issues.
  5. Category of location e.g. Domestic / Business
  6. Type of call out (e.g category 1, 2,3 etc)
  7. Result of call out (e.g fatal/non fatal, sustained injuries etc Or equivalent breakdown)

See example table attached. You can supply your responses in this format if suitable.

I require the information via email within 20 working days,

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

Thank you,


Dear X,

Thank you for your request for incident information which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.

The Service can confirm the requested information is held and please find the answers to your questions are as per the attached.

If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk In any such communication please include the reference number assigned (see above).

Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk

Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk

Thank you for your request for information

Information Governance Team

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