Date of Request
02/01/2026
Request
Dear Hereford and Worcester Fire and Rescue Service,
Please treat this as a request for information under the Freedom of Information Act 2000.
I would like to request information about the business-intelligence, company-information and credit-reference products used by your organisation, as follows,
1. Products used since 1 January 2022
Please confirm whether your organisation currently uses, or has used at any point since 1 January 2022, any of the following products:
Endole
Beauhurst
Dun & Bradstreet (D&B)
Creditsafe
Experian Business
Equifax Business
TransUnion (UK Commercial Data & Credit Risk)
Company Check (Creditsafe group)
DueDil / FullCircl
Artesian
GlobalDatabase
Bureau van Dijk – Orbis / Fame (Moody’s)
Plimsoll Analysis
Kompass
Crunchbase
PitchBook
S&P Capital IQ / Market Intelligence
Graydon UK
Red Flag Alert
The Data City
For each product used, please provide:
a. Product name
b. Whether it is currently in use (Yes/No) c. Main purpose(s) for which it is used
2. Contract information
For each product identified above, please provide the following where held:
a. Supplier / vendor name
b. Contract reference number
c. Contract start date
d. Contract end date
e. Next renewal or break date
f. Contract value (annual or total)
g. Procurement route used (e.g., CCS framework name and lot, tender, direct award)
If any commercial information is withheld under Section 43, please still provide the non-exempt data, including start date, end date, supplier name, and procurement route.
3. Internal ownership
For each product currently in use, please provide:
a. Job title (not the name) of the person responsible for the product b. The department or team that manages it
4. Past products no longer used
Where a product listed above was used after 1 January 2022 but is no longer in use, please provide:
a. Product name
b. Contract start date
c. Contract end date
d. Contract value (annual or total)
I would prefer to receive the information electronically via WhatDoTheyKnow.
Thank you for your assistance.
Yours faithfully,
Response
Good Morning,
We thank you for your request for information, which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.
The Service can confirm that the information that you have requested is held. None of the agencies/businesses listed have been active suppliers within our financial system since 1st January 2022.
Any transactions that may have been made via credit card can be found via the following link: https://www.hwfire.org.uk/about/your-right-to-know/transparency/invoice-payments/
The ‘Document Number’ field can be filtered to ‘Credit Card’ in the .csv format for convenience.
If you have any questions regarding your request, please contact Information Governance on tel: 0345 122 4454 or by e-mail at informationrequests@hwfire.org.uk. In any such communication please include the reference number assigned (see Subject).
Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.
If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk.
Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk
Thank you for your request for information.
Kind regards,
Information Governance Team