Date of Request
27/02/2026
Request
Dear Sir or Madam,
Please treat this message as a request for information under the Freedom of Information Act 2000.
I am requesting information about how your organisation manages its vehicle fleet. For the purposes of this request, “fleet management software” means any system used to manage vehicle maintenance, inspections, servicing, compliance, or related fleet activities.
Please provide the following information for your current position:
1. Fleet size
The number of vehicles currently operated by your organisation (or the most recent figure held).
If obtainable, the number of non-vehicle assets operated by your organization that are subject to regular maintenance and compliance inspections.
NOTE – Where vehicles are managed across multiple departments or directorates, a single aggregated fleet figure is sufficient.
2. Fleet management software usage
Please indicate one of the following:
– Yes – dedicated fleet management software used
– Yes – fleet management functionality provided by a vehicle leasing or hire provider
– No fleet management software used
3. Current fleet management software provider (If applicable).
4. Name of the fleet management software application If different from the provider name (for example, the product or system name).
5. Annual spend
The current annual cost associated with the fleet management software (for example licence, support and/or hosting), if this information is held.
If this information is not held as an annual figure, please state this.
6. Start year
The year in which your organisation began using the current fleet management software provider.
7. Current contract end date
If a fixed-term contract exists, please provide the contract end date.
If the arrangement is rolling or open-ended, please state this.
8. Contract type
Please indicate one of the following:
– Fixed term
– Rolling annual renewal
– Open-ended / no fixed end date
9. Licensing model
Please indicate whether the fleet management software is:
– Subscription-based (for example annual licence or SaaS), or
– Perpetual licence (with or without annual support)
If it is easier, this information may be provided in a simple table.
If any of the information requested is not held, please indicate this clearly for the relevant item.
If parts of this request exceed the appropriate cost limit, I would be grateful if you could provide the information that can be supplied within the limit.
Please provide this information in the format of a PDF file.
Thank you for your assistance.
Yours faithfully
Response
Good Morning
We thank you for your request for information, which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.
The Service can confirm that the information that you have requested is held and is as below:
1. Fleet size
The number of vehicles currently operated by your organisation (or the most recent figure held).
If obtainable, the number of non-vehicle assets operated by your organization that are subject to regular maintenance and compliance inspections.
NOTE – Where vehicles are managed across multiple departments or directorates, a single aggregated fleet figure is sufficient.
61 Response vehicles
61 Ancillary fleet
36 Officer response vehicles
Approximately 210 non-vehicle assets.
2. Fleet management software usage
Please indicate one of the following:
– Yes – dedicated fleet management software used
– Yes – fleet management functionality provided by a vehicle leasing or hire provider
– No fleet management software used
Yes- dedicated fleet management software used.
3. Current fleet management software provider (If applicable).
Civica
4. Name of the fleet management software application If different from the provider name (for example, the product or system name).
Tranman
5. Annual spend
The current annual cost associated with the fleet management software (for example licence, support and/or hosting), if this information is held.
If this information is not held as an annual figure, please state this.
Please see question 8.
6. Start year
The year in which your organisation began using the current fleet management software provider.
10 years+
7. Current contract end date
If a fixed-term contract exists, please provide the contract end date.
If the arrangement is rolling or open-ended, please state this.
30/06/2026
8. Contract type
Please indicate one of the following:
– Fixed term
– Rolling annual renewal
– Open-ended / no fixed end date
Tranman Series 9 upgrade – 50% charge, £11,175
Tranman Series 8 annual support and maintenance 01/07/20 to 30/06/21, £6,871.95
9. Licensing model
Please indicate whether the fleet management software is:
– Subscription-based (for example annual licence or SaaS), or
– Perpetual licence (with or without annual support)
Volume License
If you have any questions regarding your request, please contact Information Governance on tel: 0345 122 4454 or by e-mail at informationrequests@hwfire.org.uk. In any such communication please include the reference number assigned (see Subject).
Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.
If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk.
Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk
Thank you for your request for information.
Kind regards,
Information Governance Team