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On-call: Our crew stories

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On-call firefighters - dedicated to the safety of our communities

Hereford & Worcester Fire and Rescue Service (HWFRS) has a responsibility to keep our communities safe in both our cities, our large and smaller market towns, and also in the rural areas of our beautiful counties.

All 25 fire stations in Herefordshire and Worcestershire include on-call firefighters – men and women who are aged 18+, who live or work within five minutes of the fire station, and who can commit to being on-call for a minimum of 40 hours of each week. They are more than 60% of all the operational firefighters (Jan19), and are a vital part of the resilience of the two counties.

On-call firefighters receive the same training and use the same equipment as wholetime crew, and combine their roles with other careers, or roles at home, providing a vital service to the community in which they live and work. Some work for local businesses, others are self-employed, while others are home-makers – but all enjoy the balance of their firefighter commitments with their other responsibilities, and the extra income too, knowing that they are Saving More Lives.

Read about some of our on-call firefighters, about how they achieve their work/home balance, and what being an on-call firefighter means to them: