140 05 24 – Asset Contracts as of May 2024 (June 2024)



Hello there,

You may have received the same request in the past and this information sent has now expired and I require an update as soon as possible for the following.

I would like the organisation to review my freedom of information request below, that’s focused around contract data for services around facilities management specifically around the services below:

1. Office and building cleaning – Service contract that is focused around office, commercial and building cleaning services.

2. Lift service and maintenance – Service contract for lift service and maintenance.

3. Food – Service contract that is focused around catering services.

4. General waste services contracts – The organisation’s primary general waste service contract.

5. Laundry services – where clothes and linen can be washed and ironed.

1. Contract profile questionnaire for each type of contract:

2. Supplier/Provider of the services

3. Total Annual Spend – The spend should only relate to each of the service contracts listed above.

4. A description of the services provided under this contract please includes information if other services are included under the same contract.

5. The number of sites the contract covers

6. [ONLY FOR LIFT CONTRACT] The Brand name of the type of lifts used by the organisation

7. The start date of the contract

8. The end date of the contract

9. The duration of the contract, please include information on any extensions period.

10. Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

Look forward to your acknowledgement/response.



Good Morning

Thank you for your request for information, which has been received by Hereford and Worcester Fire and Rescue Service (the Service) and considered under the Freedom of Information Act (FOIA) 2000.

The Service can confirm that the information that you have requested is held and can be found on the attached as requested.

If you have any questions regarding your request, please contact Information Governance and Committee Services on tel: 0345 122 4454 or by e-mail informationrequests@hwfire.org.uk. In any such communication please include the reference number assigned (see Subject).

Should you have any queries regarding the management of your request and wish to make either a complaint or request a review of the information disclosed to you, please do so by using Hereford & Worcester Fire and Rescue Service’s complaints system: Comments and Complaints. This must be done within 40 working days of our response to your request. After this date and in line with ICO guidance the Service is not obliged to provide an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may appeal the decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively 01625 545745) or E-mail: casework@ico.org.uk.

Further information on Hereford & Worcester Fire and Rescue Service may be viewed at the Service’s website: www.hwfire.org.uk

Thank you for your request for information.

Kind regards

Information Governance Team

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