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ICT Desktop Technician

Scale 5, permanent
£20,661 – £22,658 per annum
37 hours per week, Service Headquarters

The ICT Desktop Technician will provide 2nd level support to the 850 HWFRS computer users in a mixed full/thin/mobile client environment. The post holder will assist the ICT Help Desk with the diagnosis, support and troubleshooting of desktop and software application issues and also with the maintenance and deployment of new ICT equipment throughout the Service.

Online applications, as well as the full job and person specification, will be available from Monday 6th November 2017, via the WMJobs website. The closing date is midnight on Sunday 26th November 2017. Interviews to be held on Monday 11th December 2017.

Wholetime firefighters

In July 2017, Hereford & Worcester Fire and Rescue Service announced that it was accepting applications for wholetime firefighters for the first time in almost ten years.

The online recruitment process has now closed, and successful applicants will be informed by email of the next steps. In the meantime, please find the job description and recruitment information pack here. Applicants in the process may wish to refer to the below documents regarding fitness preparation and the fitness test.

On-call firefighters

£4,000 - £8,000 per annum (depending on hours available)

We are currently recruiting for on-call firefighters at the stations listed below.








Upton upon Severn

Wyre Forest
Emergency Services Hub*

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Ewyas Harold










*The Wyre Forest Emergency Services Hub will serve Kidderminster, Stourport and Bewdley

How can I find out more about the on-call firefighter role?

To find out more, you can register your interest with us (details below) and an officer from the station will contact you, or you can attend an awareness session. Awareness sessions are arranged to give anyone interested more information about the role, the selection process and the organisation. Sessions last approximately an hour and a half.

Awareness sessions have been arranged at the following locations:

Monday 27 November at 6:30pm
Evesham Fire Station, Abbey Road, Evesham, WR11 4ST.

Monday 27 November at 7:00pm
Droitwich Fire Station, Friar Street, Droitwich, WR9 8EQ.

To find out more about how on-call works, please see our FAQs.

Registering your interest

If you would like more details about working out of any of the above stations or would like to attend an awareness session, please complete our on-call firefighter expression of interest form via WM Jobs (an external public sector jobs board). If your local fire station is not currently recruiting for on-call firefighters, you can still register your interest and we will contact you when the station has vacancies.

If you have any queries, please contact the HR department on 01905 368 343 or 01905 368 378 (24 hour answerphone) or email us at recruitment@hwfire.org.uk.

For more information about on-call firefighters please visit our on-call firefighter page.

We are committed to attracting and recruiting quality people and we welcome all sections of the community.