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ICT Desktop Technician

Scale 5
Salary: £21,589 - £23,836 per annum
37 hours per week
Location: ICT Department, based at Hindlip Park.

A permanent opportunity has arisen in the ICT department, based at Service Headquarters, Hindlip Park.

 The role of ICT Desktop Technician is to provide 2nd level support to HWFRS users in a mixed full/thin/mobile client environment. The post holder will assist the IT Help Desk with the diagnosis, support and troubleshooting of desktop and software application issues. As a small and dedicated team everyone gains experience and exposure of a wider range of IT disciplines. The successful candidate will undertake training and development opportunities to aid progression in the Department, including to 3rd Line Senior Technician roles.

A full job description and person specification can be found online, applications can be made now through the WMJobs website.

The successful applicant will be subject to a NPPV Level 3 Vetting Check, as we are co-located on West Mercia Police premises.  For any further queries regarding the role, please contact Operational Support Manager Pete Chatwin on 01905 368 413.

Closing date for applications is Sunday 29th September 2019.


Operational Policy Administrator

Scale 3
Salary: £18,795 – £19,171 per annum pro rata
20 hours per week
Location: based at Hindlip Park.

A permanent opportunity has arisen in the Operational Policy Department, based at Southwell House, Hindlip Park.

 The post holder will be responsible for assisting managers with administration for Health and Safety, Intel, Fire Control, and development of Operational Policy. This includes maintaining document management procedures, production of reports, updating the department SharePoint site, preparing routine correspondence, and arranging meetings and where necessary taking minutes.

A full job description and person specification can be found online, applications can be made now through the WMJobs website.

The successful applicant will be subject to a NPPV Level 2 Vetting Check, as we are co-located on West Mercia Police premises.  For any further queries regarding the role, please contact Station Commander Dan Willey on 01905 947 670.

Closing date for applications is Sunday 29th September 2019.


Area Commander

Salary: Area Commander B in line with NJC Grey Book pay scales plus 20% flexi duty allowance and 9.6% supplement for working a locally agreed Area Commander rota pattern

Location: Based at Hereford & Worcester Fire and Rescue Service HQ, Hindlip Park, Worcester, WR3 8SP

Contract: Full time, permanent plus pension and benefits including company car

Closing date: 26th September 2019 at 12:00 noon

About Us

Hereford & Worcester Fire and Rescue Service (HWFRS) is pleased to invite applications for the role of Area Commander. HWFRS is a forward thinking and dynamic organisation looking for talented, positive and inspirational individuals to join our team across 30 locations stretching east to west from the Cotswolds to the mid-Wales border, and from the Wyre Forest National Nature Reserve in the north, to the Wye Valley Area of Outstanding Natural Beauty (AONB) in the south – with the Malvern Hills AONB right at the heart of the two counties.

Our stations are crewed by a mix of Wholetime and On-Call Firefighters, supported by Fire Control staff and Support Staff. We attend just over 6,500 incidents each year – more than 125 incidents every week – including property and countryside fires, RTCs and water and animal rescues, sometimes assisted by our USAR colleagues.

Our Mission is that ‘as one professional team, we will work hard every day to deliver a high-quality, sustainable service to our communities’ and that together we will make a difference by improving lives, helping to secure resilient communities and ultimately, ‘Saving More Lives’. We value integrity, trust, honesty, openness and respect to deliver our mission.

We are seeking to appoint an Area Commander who has the drive, enthusiasm and passion required of a strategic leader in a modern fire and rescue service.

About the role

The role will form part of our Strategic Management Board (SMB), providing strategic leadership and support to the Principal Officers in overall coordination of the Service; including change management, development of best practice, organisational strategy and transformation, effective industrial relations and exploring opportunities for collaboration with partners in order to ensure efficiency and effectiveness.

As this role forms part of a locally agreed Area Commander operational rota, when rostered as ‘duty AC’ you must be available for immediate operational response within the Service Area. At other times Area Commanders will work as required by their role within the Service. You will also be required to hold a valid full UK driving licence.

Eligibility to apply

In order to apply, you must meet the following criteria at the point of application:

• Be a competent UK Local Authority Group Commander or role above

• Be eligible to live and work in the UK without restrictions

• Have had an appraisal in the last 12 months

• Not have any live formal disciplinary sanctions

• Not be in a formal capability process

• Be medically fit to undertake the role

The selection process

Applicants will complete an online application form against the person specification and provide evidence against the Strategic Manager Personal Qualities and Attributes. This will be used for shortlisting.

Shortlisted applicants will attend an incident command assessment at Level 4 and if successful at this assessment, a selection day comprising of strategic level roleplay exercises, a briefing exercise and interview. Candidates will be required to attend a selection day on either 8th or 11th November 2019.

Candidates will also be required to undergo a fitness test, medical assessment and pre-employment checks including security clearance vetting (Non Police Personnel Vetting (NPPV) Level 2 Abbreviated). Successful candidates will be provided with a conversion course training programme.

Full details of the role and selection process can be found in the job description and person specification, and candidate guidance document on the WMJobs website.

Further information

An open day for prospective candidates is being held on 16th September at Service HQ, Worcester. This will provide an opportunity to find out more information about the role and HWFRS, meet members of the Senior Management Board and have a tour of the site. Please email jbray@hwfire.org.uk to book a place. For informal, in confidence discussions in relation to the vacancy, please contact ACFO Keith Chance (via Julie Bray Tel: 01905 368 213  or email: JBray@hwfire.org.uk ).

If you have any questions regarding the process, please contact the HR Support team via recruitment@hwfire.org.uk before the closing date.

HWFRS values equality of opportunity and developing a workforce that reflects the diversity of our community. We encourage everyone who has the necessary skills and experience to apply.

Apply online through our WMJobs application portal



Station Commander

Salary: In line with NJC Grey Book pay scales + 20% flexi duty allowance where applicable
Location: Various locations across the HWFRS boundary
Contract: Full time, permanent plus pension and benefits

Closing date: 23rd September 2019 at 12:00 noon

Hereford & Worcester Fire and Rescue Service (HWFRS) is pleased to invite applications for the role of Station Commander. HWFRS is a forward thinking and dynamic organisation looking for talented, positive and inspirational individuals to join our team across 30 locations stretching east to west from the Cotswolds to the mid-Wales border, and from the Wyre Forest National Nature Reserve in the north, to the Wye Valley Area of Outstanding Natural Beauty (AONB) in the south – with the Malvern Hills AONB right at the heart of the two counties.

Our stations are crewed by a mix of Wholetime and On-Call Firefighters, supported by Fire Control staff and Support Staff. We attend just over 6,500 incidents each year – more than 125 incidents every week – including property and countryside fires, RTCs and water and animal rescues, sometimes assisted by our USAR colleagues.

Our Mission is that ‘as one professional team, we will work hard every day to deliver a high-quality, sustainable service to our communities’ and that together we will make a difference by improving lives, helping to secure resilient communities and ultimately, ‘Saving More Lives’. We value integrity, trust, honesty, openness and respect to deliver our mission.

Eligibility to apply
In order to apply, you must meet the following criteria at the point of application:

• Be a competent UK Local Authority Wholetime or On Call Watch Commander or role above
• Be eligible to live and work in the UK without restrictions
• Have had an appraisal in the last 12 months
• Not have any live formal disciplinary sanctions
• Not be in a formal capability process
• Be medically fit to undertake the role

You will also be required to hold a valid full UK driving licence.

Selection process
Applicants will complete an online application form against the person specification and provide evidence against the Middle Manager Personal Qualities and Attributes. This will be used for shortlisting.

Shortlisted applicants will attend an incident command assessment at Level 2 (if a HWFRS pass at this level is not already held). If successful at this assessment, candidates will attend a selection day comprising of middle manager level roleplay exercises, a briefing exercise and interview. Candidates will be required to attend a selection day on 26th, 27th or 28th November 2019.

Pre-employment checks will also be required including security clearance vetting (Non Police Personnel Vetting (NPPV) Level 2 Abbreviated). Successful candidates will be required to attend a conversion course training programme.

Full details of the role and selection process can be found in the job description and person specification and candidate guidance document on the WMJobs website.

General information
For informal, in confidence discussions in relation to the vacancy, please contact AC Guy Palmer on 07824 538076 or email GPalmer@hwfire.org.uk .

If you have any questions regarding the process or you are experiencing any difficulties with your application, please contact the HR Support team via recruitment@hwfire.org.uk before the closing date.

HWFRS values equality of opportunity and developing a workforce that reflects the diversity of our community. We encourage everyone who has the necessary skills and experience to apply.

Apply online through our WMJobs application portal.



On-call firefighters

£4,000 - £8,000 per annum (depending on hours available)

We are currently recruiting for on-call firefighters at the stations listed below.

Worcestershire

Broadway

Bromsgrove (day cover / weekend cover required)

Droitwich

Evesham

Malvern

Pebworth

Pershore

Tenbury

Upton upon Severn

Wyre Forest
Emergency Services Hub* (day cover required)

Worcester (day cover required)

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Herefordshire

Bromyard

Fownhope

Kingsland

Ledbury

Leintwardine

Leominster

Peterchurch

Ross-on-Wye

Whitchurch

*The Wyre Forest Emergency Services Hub will serve Kidderminster, Stourport and Bewdley


How can I find out more about the on-call firefighter role?

Take a look at the information about becoming an on-call firefighter, and also read the case studies of some of our current on-call crew. To find out more, you can register your interest with us (details below) and an officer from the station will contact you, or you can attend an awareness session. Awareness sessions are arranged to give anyone interested more information about the role, the selection process and the organisation. Sessions last approximately 2 hours.

Awareness Sessions:
How does it feel to wear fire kit? How fit do I need to be and what support could I have if I need it? How can I fit the role of on-call firefighter around my main job or family life? Come along to an awareness session and find out!

Our next awareness sessions are at the following stations:

Worcester Fire Station - date to be published soon

If you'd like to attend an Awareness Session, register your interest below and we'll send you further details.

To find out more about how on-call works, please see our FAQs.


Registering your interest

If you would like more details about working out of any of the above stations or would like to attend an awareness session, please complete our on-call firefighter expression of interest form via WM Jobs (an external public sector jobs board). If your local fire station is not currently recruiting for on-call firefighters, you can still register your interest and we will contact you when the station has vacancies.

If you have any queries, please contact the HR department on 01905 368 343 or 01905 368 378 (24 hour answerphone) or email us at recruitment@hwfire.org.uk.

For more information about on-call firefighters please visit our on-call firefighter page.



We are committed to attracting and recruiting quality people and we welcome all sections of the community.