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Assistant Chief Fire Officer – Director of Service Delivery

Salary: £96,525 plus pension and car

Based: Hereford & Worcester Fire and Rescue Service HQ, Hindlip Park, Worcester, WR3 8SP

Closing date: Midnight, 25 January 2019

Hereford & Worcester Fire and Rescue Service (HWFRS) is a forward thinking and dynamic organisation, set across 30 locations stretching east to west from the Cotswolds to the mid-Wales border, and from the Wyre Forest National Nature Reserve in the north, to the Wye Valley Area of Outstanding Natural Beauty (AONB) in the south – with the Malvern Hills AONB right at the heart of the two counties.

Our Mission is that 'as one professional team, we will work hard every day to deliver a high-quality, sustainable service to our communities' and that together we will make a difference by improving lives, helping to secure resilient communities and ultimately, 'Saving More Lives'.

We are seeking to appoint an Assistant Chief Fire Officer – Director of Service Delivery who has the drive, enthusiasm and passion required of a strategic leader in a modern fire and rescue service.

Key role requirements

Based in Worcester, as an integral part of the Senior Management Team, you will work closely with Fire Authority members and colleagues from other partner agencies to drive forward innovation and improvement as well as actively engaging with Police, Ambulance Services and Regional Fire partners. These relationships will be key in ensuring we can continue to deliver a highly effective and efficient service to our communities.

You will have substantial leadership and senior management experience of diverse and complex functions as well as the ability to lead and deliver transformational, innovative and sustainable change.

The post holder will be required to provide a response base which will enable them to undertake their strategic operational command duties from Hindlip Park, Worcester within sixty minutes of notification. You will also be required to hold a current full UK driving licence.

This opportunity is open to individuals who are current UK Local Authority competent Area Commanders or role above.In order to apply, you must also meet the following criteria at the point of application:

  • Be eligible to live and work in the UK without restrictions
  • Have had an appraisal in the last 12 months
  • Not have any live formal disciplinary sanctions
  • Not be in a formal capability process
  • Be medically fit to undertake the role

The successful candidate will be subject to security clearance vetting, NPPV Level 2.

Selection process

The process will consist of:

  • An online application form
  • Completion of a written report (details to be confirmed to shortlisted candidates)
  • Technical interview and presentation on the written report
  • Partnership Panel interview
  • Operational Assessment appropriate for the ACFO role
  • A fitness test
  • A medical assessment
  • Pre-employment checks (including vetting)

Shortlisting will take place following the application stage and candidates will be notified of outcomes by email.

It is anticipated that the selection process will take place on 21 February 2019 or 22 February 2019.

If you are interested in applying, please visit the advert at https://www.wmjobs.co.uk/job/47057/assistant-chief-fire-officer-director-of-service-delivery/ where you can also find a copy of the job description and person specification. For informal, in confidence discussions on any aspect including awareness of the process prior to the application deadline, please contact DCFO John Hodges on 01905 368 248 or email jhodges@hwfire.org.uk.

If you have any questions regarding the process or you are experiencing any difficulties with your application, please contact the HR Support team via recruitment@hwfire.org.uk before the closing date.

HWFRS values equality of opportunity and developing a workforce that reflects the diversity of our community. We encourage everyone who has the necessary skills to apply.

Wholetime firefighters

Our Wholetime Firefighter recruitment campaign has closed. In the meantime, please find the job description and recruitment information pack here. To find out more about the required levels of fitness, please refer to the below documents regarding fitness preparation and the fitness test.

On-call firefighters

£4,000 - £8,000 per annum (depending on hours available)

We are currently recruiting for on-call firefighters at the stations listed below.



Bromsgrove (day cover / weekend cover required)






Upton upon Severn

Wyre Forest
Emergency Services Hub* (day cover required)

Worcester (day cover required)

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Ewyas Harold


Hereford (day cover/weekend cover required)

Kington (day cover required)





*The Wyre Forest Emergency Services Hub will serve Kidderminster, Stourport and Bewdley

How can I find out more about the on-call firefighter role?

To find out more, you can register your interest with us (details below) and an officer from the station will contact you, or you can attend an awareness session. Awareness sessions are arranged to give anyone interested more information about the role, the selection process and the organisation. Sessions last approximately 2 hours.

Awareness Sessions:
How does it feel to wear fire kit? How fit do I need to be and what support could I have if I need it? How can I fit the role of on-call firefighter around my main job or family life? Come along to an awareness session and find out!

If you'd like to attend an Awareness Session, register your interest below and we'll send you further details.

To find out more about how on-call works, please see our FAQs.

Registering your interest

If you would like more details about working out of any of the above stations or would like to attend an awareness session, please complete our on-call firefighter expression of interest form via WM Jobs (an external public sector jobs board). If your local fire station is not currently recruiting for on-call firefighters, you can still register your interest and we will contact you when the station has vacancies.

If you have any queries, please contact the HR department on 01905 368 343 or 01905 368 378 (24 hour answerphone) or email us at recruitment@hwfire.org.uk.

For more information about on-call firefighters please visit our on-call firefighter page.

We are committed to attracting and recruiting quality people and we welcome all sections of the community.