Continuity and Emergency Planning

A major incident in your area could dramatically affect your business operation; for example, it could restrict access to your premises for customers, employees or suppliers, reducing your ability to trade.


Please visit your county’s emergency planning and business continuity pages for more information:

Business continuity in an emergency | Worcestershire County Council

Emergency planning in Herefordshire – Herefordshire Council

For information on how to prepare for emergencies, please also take a look at our emergency pages and consider the steps you may need to take in the event of flooding, fire or loss of utilities.

Hereford & Worcester Fire and Rescue plays a key role in local and regional emergency planning

  • Our staff are here to assist and can be contacted on
  • The Civil Contingencies Art 2004 established a framework for emergency planning and response at both local and national level. As a designated Category One Responder under the Act, the Service is a member of the West Mercia Local Resilience Forum.
  • This multi-agency forum assists with the preparation and planning of a wide range of emergencies from localised flooding to a terrorist attack. At times of emergency, the website will give updated information about the current situation, how the incident is being addressed and by whom, as well as any relevant information about how the public can assist.
  • The West Mercia Resilience Forum Community Risk Register can be found on the West Mercia police website, which lists a number of generic risks, their probability of occurring and potential impact and the control measures in place. Refer to this list to see how the partnership has assessed potential risks and is in a state of preparedness to deal with these emergencies.