How can I report a fire safety concern?

System hacked warning alert image.

Sometimes people wish to remain anonymous when making a complaint. We understand this and we will still investigate. We do, however, prefer a contact name and number so we can feed back to you what we have done. You can be assured of our absolute discretion.

You can contact us in the following ways.

By e-mail:

By telephone:
Office Hours: Monday to Friday; 9am-5pm
Tel: 0808 196 9500

Out of Office Hours: 24 Hours
Tel: 0808 196 9500 (recorded message)

By post:
Protection-TFS Department
Hereford & Worcester Fire and Rescue Service
Hindlip Park