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Our current vacancies are listed below:

District Administrator

Scale 3
£19,650 - £20,043 per annum
37 hours per week

Fixed Term Contract (two years)

West District Headquarters, Hereford Fire Station

An opportunity has arisen for a District Administrator, based at Hereford Fire Station. This is a fixed term contract for two years.

The Role
The role of District Administrator is to provide a comprehensive administrative and secretarial style support service to District and Station staff, including co-ordinating meetings and appointments and word-processing a range of documentation.

The Person

Skills and Experience

- GCSEs at Grade C or above to include English (or equivalent qualifications or experience)
- OCR Text Production and Word Processing Level 2 (RSA II)(or equivalent qualifications or experience)
- Experience gained in general administration
- Experience of liaising with the general public
- Good communication and interpersonal skills, to include the ability to spell accurately and use grammatically correct English
- Accuracy and attention to detail
- A pleasant telephone manner
- The ability to organise and prioritise work and meet deadlines
- The ability to deal sensitively and appropriately with confidential information
- The ability to work unsupervised, and to exercise and rely on own judgement where necessary
- Competent word-processing skills
- A good working knowledge of Microsoft Office

About Us
Every day we're helping to save lives and keep the community safe - and not only by fighting fires. Behind the scenes at Hereford & Worcester Fire and Rescue Service, there are lots of other roles that people don't see, helping to provide vital functions to keep us an efficient and effective Fire and Rescue Service.

Reasons to Join Us

  • 24 days annual leave entitlement increasing to 29 days after five years’ continuous service (plus bank holidays).
  • Access to a local government pension scheme.
  • Flexi-time scheme allowing you to have an element of flexibility over your working hours and place of work (home / office) after successful completion of the probation period.
  • Free car parking at Service Headquarters and across our 25 fire stations.

Apply online through our WMJobs application page. The closing date for applications is Sunday 17 July 2022. Please note, the successful applicant will be subject to a basic DBS check as part of the pre-employment process.

For any further queries regarding the role, please contact Group Commander Gareth Clarke on 07800 572116.

On-call Engagement Officer

Scale 5
£22,571 - £24,920 per annum
37 hours per week

Fixed Term Contract (two years)

The Role

An opportunity has arisen for a On-call Engagement Officer to work as part of the On-Call Marketing and Recruitment project for a period of two years.

The role of the project is to assist in developing, implementing and maintaining effective On-call recruitment practices in conjunction with a marketing company to deliver high quality, sustainable services to our communities.

The role of the On-call Engagement Officer is to be responsible for supporting effective recruitment initiatives, to support workforce planning practices, to ensure the Service meets its priorities and objectives.

The role will include:

  • Attending planned recruitment events to support the Station Commanders, Watch Commanders and station staff to ensure consistency.
  • Supporting recruitment awareness sessions and preparation sessions across the service.
  • Supporting written tests, ‘have a go’ sessions and positive action events.
  • Support with the delivery of specific marketing and recruitment strategies as part of the project team.
  • Supporting events to raise the profile of the On-call duty system.
  • Employer engagement, where required, in conjunction with the marketing company and Watch Commanders.

The Person

A full job description and person specification is attached. However, in particular we are looking for:

  •  Knowledge of the On-call Duty System.
  •  An understanding of the current On-call recruitment process.
  •  An understanding of the On-call electronic Availability system.
  •  Experience in Microsoft packages to include Excel, PowerPoint and Outlook.
  •  Experience of dealing with the general public.
  •  Experience in general administration.
  •  Experience of using databases.
  •  Strong communication and interpersonal skills.

Reasons to Join Us

HWFRS is proud to offer a range of benefits for this role, including:

  • 26 days annual leave entitlement increasing to 31 days after five years’ continuous service (plus bank holidays)
  •  Access to a local government pension scheme.
  •  Flexi-time scheme allowing you to have an element of flexibility over your working hours.
  •  Hybrid working opportunities
  •  Free car parking.

Please note, the successful applicant will need to undergo a mandatory security clearance check (NPPV Level 2 Vetting Check) as well as a basic DBS check.

For any further queries regarding the role, please contact SC Neil Lilwall on 07929046235

Apply online through our WMJobs application page. The closing date for applications is Sunday 17 July 2022 at 11:59pm.

Fire Control Manager (Station Commander Control)

Salary: £39,499 - £43,568 per annum

Location: Southwell House, Hindlip park, Worcester

Contract: Full time, permanent plus pension and benefits

Closing date: Friday 15 July 2022 at 12:00 noon

Hereford & Worcester Fire and Rescue Service (HWFRS) is pleased to invite applications for the role of Fire Control Manager (Station Commander Control). HWFRS is a forward thinking and dynamic organisation looking for a talented, positive and inspirational individual to join our team. Our Service area covers locations stretching east to west from the Cotswolds to the mid-Wales border, and from the Wyre Forest National Nature Reserve in the north, to the Wye Valley Area of Outstanding Natural Beauty (AONB) in the south – with the Malvern Hills AONB right at the heart of the two counties.

Our stations are crewed by a mix of Wholetime and On-Call Firefighters, supported by Fire Control staff and Support Staff. We attend just over 6,500 incidents each year – more than 125 incidents every week – including property and countryside fires, RTCs and water and animal rescues, sometimes assisted by our USAR colleagues.

The Fire Control Manager will oversee our Fire Control department, which is based at our Service Headquarters in Hindlip Park.

Selection process
Applicants will complete an online application form, including a statement against the person specification. Shortlisted applicants will attend selection stages comprising of a roleplay exercise, a briefing exercise and interview. Pre-employment checks will also be required including security clearance vetting (Non Police Personnel Vetting (NPPV) Level 2 Abbreviated), as well as a basic DBS check.

Apply online through our WM Jobs application portal. Full details of the role and selection process can be found in the job description and person specification and candidate guidance document.

Awareness Sessions
To assist potential candidates, a number of virtual awareness sessions are being held online on the following occasions:
- Tuesday 5 July at 1500 hours
- Thursday 7 July at 1800 hours

If you are interested in attending one of these virtual sessions, please email recruitment@hwfire.org.uk with your preferred session and you will be sent a Microsoft Teams meeting invitation link, as well as guidance on how to login.

General information
For informal, in confidence discussions in relation to the process, please contact Group Commander Phill Sanders on 07917 211503 or psanders@hwfire.org.uk

If you have any questions regarding the process or you are experiencing any difficulties with your application, please contact the HR Support team via recruitment@hwfire.org.uk before the closing date.

HWFRS values equality of opportunity and developing a workforce that reflects the diversity of our community. We encourage everyone who has the necessary skills and experience to apply


Performance Analyst

Scale SO1

£28,227 – £ 30,094 per annum

37 hours per week

Permanent

Based at Service Headquarters, Hindlip Park, WR3 8SP

The Role
One permanent opportunity has arisen in the Performance and Information department, based at Service Headquarters, for a Performance Analyst. The post holder will be responsible for managing, analysing and providing performance information for Hereford & Worcester Fire and Rescue Service and external agencies, enabling the organisation to continually improve and manage risk data.

The Person
The ideal applicant will be in possession of a Degree / Level 5 qualification in information technology/management information/statistics.

Experience and knowledge:
• Managing performance systems/data and providing data, management and performance information to support organisational change and improvement.
• Working with complex, relational databases and system administration skills.
• Using a wide range of IT applications, including spreadsheets, databases and reporting tools for analytical purposes
• Excellent numerical skills and proven ability to assimilate, analyse and present statistical data and management information.
• Excellent IT skills, including the use of Microsoft packages and performance management software.
• Good communication skills.
• Proven ability to progress & prioritise multiple work assignments with minimal supervision.

About Us
Every day we are helping to save lives and keep the community safe - and not only by fighting fires. Behind the scenes at Hereford & Worcester Fire and Rescue Service, there are lots of other roles that people do not see, helping to provide vital functions to keep us an efficient and effective Fire and Rescue Service.

Reasons to Join Us
• 28 days annual leave entitlement increasing to 33 days after five years’ continuous service (plus bank holidays).
• Access to a local government pension scheme.
• Flexi-time scheme allowing you to have an element of flexibility over your working hours and place of work (home / office) after successful completion of the probation period.
• Free car parking at Service Headquarters and across our 25 fire stations.
• Access to canteen facilities and an on-site gym.
• Access to the Blue Light Card – the UK’s largest Emergency Services discount card.
• Access to the Fire Fighters Charity welfare support.
• Access to the Fire Brigade Union.

Apply online through our WM Jobs application portal. The closing date for applications is 11:59pm on Sunday 10 July 2022.

Interviews will be held on 21 July 2022 (Thursday). The interview will include a practical work based assessment.

The successful applicant will be subject to a NPPV Level 2 Vetting Check, as we are co-located on West Mercia Police premises.

For any further queries regarding the role, please contact Dr Magdalena Sadys on 07825 863371.


On-call Firefighter

How can I find our more about the on-call firefighter role?

Take a look at the information about becoming an on-call firefighter, and also read the case studies of some of our current on-call crew. To find out more, you can register your interest with us (details below) and when our recruitment process is active once again, we will contact you for a chat about the role or we’ll invite you to an awareness session. Awareness sessions are arranged to give anyone interested more information about the role, the selection process and the organisation. Sessions last approximately 2 hours.

Awareness Sessions:
How does it feel to wear fire kit? How fit do I need to be and what support could I have if I need it? How can I fit the role of on-call firefighter around my main job or family life? Come along to an awareness session and find out!

To find out more about how on-call works, please see our FAQs.

Registering your interest

If you would like us to contact you once our recruitment process is active once again, please complete our on-call firefighter expression of interest form via WM Jobs (an external public sector jobs board). If your local fire station is not currently recruiting for on-call firefighters, you can still register your interest and we will contact you when the station has vacancies.

If you have any queries, please contact the HR department on 01905 368 343 or email us at recruitment@hwfire.org.uk.

For more information about on-call firefighters please visit our on-call firefighter page.


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HWFRS values equality of opportunity and developing a workforce that reflects the diversity of our community. We encourage everyone who has the necessary skills and experience to apply.