Guy Palmer

Deputy Chief Fire Officer

“The people are what make HWFRS a great place to work.”

DCFO Guy Palmer

Tell us about your role

As the Director for ‘Response’ my role is to lead the overall management, supervision, coordination and delivery for all frontline emergency response functions across the 25 Fire Stations, ensuring targeted intervention is sent when needed, measuring outputs and delivering against our agreed objectives to achieve excellent performance and drive our services forward to support the communities of Herefordshire and Worcestershire.

Tell us more about your fire service career

I started my career in 1994 serving as an on-call firefighter at Hereford Fire Station. I realised quite quickly that I had an aptitude for the job and enjoyed the varied work, leading me to join the Service as a wholetime employee in 1997. Since then I have worked on various Watches and managed a number of Fire Stations’ across the Service, undertaken multiple office-based roles prior to taking up the role of Director for Response.

What makes HWFRS a great place to work?

The people are what make HWFRS a great place to work. The teamwork and commitment to making a difference every day to people’s lives across Herefordshire and Worcestershire is what helps create a positive culture and allows each employee to be the very best they can be.